Frequently Asked Questions

Shipping

When will my order arrive? 

 

Gift box cookie orders (2 dozen per order or less) are prepared no more than 2 business days following order placement and should arrive within 1-3 business days after shipment. Please refer to our shipping table for more.

 

Corporate / Party Tray or large orders (3 dozen or more per order) require at least 2 weeks lead time and are shipped on the next available shipping day. (See Table for shipping days) 

 

Pies and Cobblers need at least 1 week lead time and are shipped on the next available shipping day. (See table for shipping days)

 

For all shipped orders we ship Mondays - Thursdays to ensure that your cookies aren’t left to sit in a post office over the weekend.   While your cookies will still be fresh should this occur, we like our recipient to enjoy them as quickly as possible!

 

Rush orders - for same day in person delivery - on ANY order will incur a 25% rush order fee.  These orders must be placed prior to 10 AM CST to receive by 6PM

 

If your order is not a rush order, but you do want your order to arrive on a particular date, please be sure to let us know in the memo field of your order or contact us directly at mickiisdesserts@yahoo.com.

 

 

 

What are your shipping options?

 

We offer four shipping options for your order:

 - Ground: We ship via UPS Ground. Order will arrive 1-5 business days after shipment.

 

 - Priority: We ship via USPS Priority Mail. Order will arrive 1-3 business days after shipment.


- Express Domestic: We hand-deliver your order to the buyer's address. Order will arrive 1-3 business days after placement

Please Note, Express Domestic is only available for delivery within a 10 mile radius 60626. Click here to see where Express Domestic delivers.

 

 - Pickup:  Not available at this time.

 

For all methods of shipping, all baked goods are carefully packaged to avoid breakage/damage.

 

 

 

Do you do Same Day Orders?

 

Yes, we do take Same Day Orders. These orders must be placed via email to mickiisdesserts@yahoo.com. Same Day Orders will incur an additional 25% rush charge.

Same Day orders are delivered via Express Domestic by 6pm the day of ordering.

Price Breakdown: (Order + 25%) + Shipping = Total

I wanted to Pickup but now I want it delivered. Can I change it?

We get it, sometimes things come up. Unfortunately, due to the way items are shipped, we cannot change a  pickup order to a shipped order. If you are unable to make it to the Pickup Location at the arranged time, please call us at 773-999-PIES and we will see if we can help.

Gift Box / Small Order Shipping Schedule

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